Why won’t my new Samsung ATIV Tab 3 charge fully?

May 10, 2014
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Just received the Samsung ATIV Tab 3 and it won’t charge fully. My daughter has an identical one so I tried her power cord and still won’t go past 88%. Any thoughts? Bought through Amazon. Can’t find Samsung support — would be happy to see what they would do since it is brand new and supposedly and under warranty. Any thoughts would be greatly appreciated. Thank you.

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