Why is Windows not shutting down?
Question by Sandesh /

Windows is not shutting down automatically. Only the screen with message that “Windows is shutting down” shows until I manually press the power key off. Is any repairing tool or software? Tell me.

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Answers (3)
  • Tina


    were you able to solve your Windows shutdown issues following the advice above?

  • Anonymous

    Advanced troubleshooting for shutdown problems in Windows XP

    try User Profile Hive Cleanup Service

    go to run then type cmd and launch with administrative rights the write: SHUTDOWN /?

    you will have all options and choose the one that will let you shutdown windows. Then reboot and try to shutdown again as usual that you do and see if this will fix your problem.

    so to shutdown will be like this: shutdown -s
    •Shutdown PC within 30 seconds shutdown -s -t 30
    •Canceling the shutdown process shutdown -a

    Shutdown, Reboot and Logoff

    Right click on My Computer, then Manage. On the left you will see Event Viewer. Expand that (click on the plus sign).

    Then click on System. See if there are any errors being logged by the system when the problem occurs.

    Right clicking on a line and then clicking on Properties will give you a window with more info concerning that line. You’ll see in the top section right below the down arrow, a text graphic symbol. Clicking on that will place the error info text into your clipboard (memory). Bring up Notepad and right click and paste, that will transfer it to Notepad

    Some problems that can interfer with shutdown

  • Tina


    which version of Windows are you using? For how long has this been going on?

    Failed shutdowns used to be a common problem in Windows 98, but judging by all the information I find on Google regarding ‘Windows XP shutdown troubleshooting’, it seems to be a common issue there too.

    Check out the following guides:
    Troubleshooting Windows XP Shutdown Issues

    To find out what exactly hangs up the shutdown process, do have a look into your error log. In Windows XP…
    Go to > Start > Help and Support, pick the task > Tools and in the left-hand menu > Advanced System Information, then > view the error log.

    For more help please provide us with more information, for example the results in your error log. Thank you!

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