Kenneth Maye asks:
I am running Windows 7 Ultimate SP1 on a machine with an Intel i7 CPU 920 @ 2.67 GHz. The graphics display adapter is a NVIDIA GeForce 570. I noticed the other day when I was looking up something in the System area of the control panel that the installed memory was only showing 4.99GB out of 6.00GB as usable. This was not the case when I first purchased the machine. I upgraded to the 570 a year and a half ago.
Browser: Chrome 20
System: Windows 7 Ultimate
Tagged: computer memory, hardware issue, hardware tips, ram
System: Windows 7 Ultimate
Tagged: computer memory, hardware issue, hardware tips, ram
7 Answers -
Bruce Epper
July 18, 2012Go into the system BIOS and disable the onboard video.
Mike
July 18, 2012I agree with Bruce ~ make sure any onboard graphics solution is disabled. It sounds a lot like it is used as shared video memory.
Another option you might have in the BIOS is “Frame Buffer Location”. On another discussion board it was suggested to set it “Below 4G” to prevent a lot of memory being reserved.
The following blog entry also shows you a way to see what is using up your RAM via a tool “MemInfo” and the Device Manager of Windows.
http://blogs.technet.com/b/markrussinovich/archive/2008/07/21/3092070.aspx
cocan
July 18, 2012Try to update bios !
1. Click Start, type msconfig in the Search programs and files box, and then click msconfig in the Programs list.
2. In the System Configuration window, click Advanced options on the Boot tab.
3. Click to clear the Maximum memory check box, and then click OK.
4. Restart the computer
Hope this helps
PABAN LOHANI
July 18, 2012i think its the reserved memory which windows keep for bios
this might help you
1)Press Start -> Run
2)Type “msconfig”
3)Go under the “Boot” tab
4)Click “Advanced options” button
5)UNcheck “Maximum memory”
6)Reboot
Subhom Mitra
July 18, 2012Onboard video must be the culprit.
Vasudevan M
July 18, 2012I would recommend you to try what Bruce and Mike suggested.
If that doesn’t solve the issue, Run msconfig, go to the “Boot” tab, click on “Advanced Options” and see if the “Maximum Memory” button is checked.
If it is checked, uncheck it and reboot machine.
Now check if the system memory is showing up fine.
Let us know if this resolves the issue.
ha14
July 18, 2012Click on Start >Run type msinfo32.see system information, check for total physical memory and available physical memory. If available physical memory is showing 6 GB ram than you don’t have to worry because it is due to the design of the memory architecture.
Memory Sizing Guidance for Windows 7
http://msdn.microsoft.com/en-us/windows/hardware/gg463425.aspx
try to remove one dimm at each time and see what windows report regarding the available memory, if the value is still 4.99 then means one dimm must be changed.