Why can I not use Windows restore points I’ve made?

charles849 September 10, 2010
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I can make restore points, but when I try to restore my PC they don’t work. The explanation I’m given is “no changes made to your computer” what is causing this?

I’m using Windows XP Professional, MSSE, Zone Alarm Firewall.

  1. Aibek
    September 11, 2010 at 8:27 am

    Hi Charles,

    Let us know if uninstalling ZoneAlarm Firewall solves the issue. Here are some alternative Windows firewalls you might want to try.

  2. Anonymous
    September 11, 2010 at 6:55 am

    HiZoneAlarm has been known to interfere with the restore process. If restoring in Safe Mode doesn’t work, then you will want to consider uninstalling ZoneAlarm as a troubleshooting step. Zone Alarm version has a bug that creates very large .rdb files within the system. These .rdb files are monitored by System Restore and thus end up in the restore points located in the System Volume Information folder, along with other locations on the system. The best advise is to revert to an earlier version of Zone Alarm. Then disable System Restore which will purge all existing restore points, then turn it back on.http://bertk.mvps.org/html/srfail.htmlUse the Event Viewer to investigate System Restore service errors. To do this, follow these steps: Go to Start - Run and type eventvwr.msc and press enter. http://bertk.mvps.org/html/srfail.html

    to repair windows xp restore center
    http://windowsxp.mvps.org/repairsr.htm

    •Alternately, you can reinstall System Restore using the following command line:
    rundll32.exe advpack.dll,LaunchINFSection %Windir%Infsr.inf