Why does Windows Media Player 12 show a script error when trying to use ‘Find album info’ option?

Mayank July 3, 2011
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As The Question Title Says..
Whenever I try to use the “Find album info” option to find media info for any song/album it shows a script error.

  1. Dimplez
    November 6, 2011 at 4:41 am

    I have tried everything and there still is no help.

  2. Stoneyswamp
    October 20, 2011 at 11:41 pm

    I use Opera browser, and I "deleted private data", as well as running CCleaner and there is no longer a "script error".

    • Tina
      October 27, 2011 at 4:27 pm

      Thanks for sharing your solution!

  3. Ghost
    September 22, 2011 at 7:38 pm

    I've tried all 4 methods, and nothing is working for me. This is getting so frustrating.

    • Thomasmary
      September 23, 2011 at 1:30 am

      I have the same problem....

      • Tina
        September 23, 2011 at 4:29 pm

        The question was asked again here, maybe someone will be able to answer it.

        • Thomasmary
          September 23, 2011 at 6:04 pm

          Tried the method referred to.
          All went well until I tried to run regsvr32 jscript.dll.
          Got an error message
          "The module "jscript.dll was loaded but the call to
          DllRegisterServer failed with error code 0x0004005".

        • Thomasmary
          September 24, 2011 at 12:00 am

          Fixed it.
          Ran Norton Registry and File Cleanup and the problem went away.
          Must have been a combination of reinstalling media player and Norton, since I ran Norton earlier and it didn't fix the problem.

        • Tina
          September 25, 2011 at 8:47 am

          Thanks for sharing your solution, Thomas!

  4. Tina
    July 7, 2011 at 3:46 pm

    Mayanak,

    did you solve the script error problem? Please update us!

    • Mayank
      July 8, 2011 at 11:20 am

      It's Mayank.. LOL.. :)

      And Yeah Problem Solved, Method 4 Worked For Me.
      Thanx To ha14 Once Again.

  5. Anonymous
    July 3, 2011 at 2:27 pm

    Method 1
    Try uninstalling and re-installing Windows Media Player:-Click Start, and then click Control Panel.-Under Programs, click Uninstall a program.-In the tasks pane, click Turn Windows features on or off.-In the list of windows features, clear the check box next to Windows Media Player.-You receive a warning message in a pop-up window. Click Yes.-Restart the computer.-Once again go to Turn Windows features on or off.-In the list of windows features, put a check mark next to Windows Media Player.-You receive a warning message in a pop-up window. Click Yes.-Restart the computer again.

    Metod 2
    In Your IE9 open manage addons click on currently loaded addons and change it to all addons and disable the addon of windows media play

    Method 3

    enable "Initialize and script ActiveX controls not marked as safe for scripting" in IE's security settings, the find album info window should works fin

    Method 4
    Go into IE Security and add the url
    (http://fai.music.metaservices.microsoft.com)
    to the trusted sites zone. Then enable the "Initialize and script ActiveX controls not marked as safe for scripting" just for Trusted Sites.Then if you surf on the net deactivate the setting.

    What should you do about Internet Explorer script errors?http://windows.microsoft.com/en-US/windows-vista/What-should-you-do-about-Internet-Explorer-script-errors

    • Mayank
      July 8, 2011 at 11:14 am

      Thanx ha14, Method 4 Worked For Me...
      Really Thanx...

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