Why is my Windows 8 email app not working?

Alan Christopher October 3, 2014
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On Tuesday this week, my email within Windows 8 stopped working. I forward mail from my AOL account, and it works on all my other devices. I can’t receive or send email, but all my old email is still showing up. The email program is effectively locked up.

  1. ha14
    October 4, 2014 at 9:30 am
  2. Jan F.
    October 3, 2014 at 10:07 pm

    You lost me at forwarding your AOL account and it working on other devices.

    Which account do you retrieve on your Windows 8 Mail?
    Which account do you retrieve on your other devices?
    Are you using POP or IMAP connection?