Why can my new Windows 7 laptop not connect to WiFi despite excellent signal?

Jennifer h December 29, 2010
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I have an HP G6 series laptop new from the store running Windows 7. I have excellent signal in the room above my wireless router, but when I try to connect to it it either says “to be in range or change access point” or limited or no connectivity, even though I have excellent signal. Why? And how do I fix this?

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