Why won’t Yahoo let me access my email and how do I solve it?

Nada Mohammed May 21, 2013
Pinterest Stumbleupon Whatsapp

My Yahoo password isn’t working any more, and when I try to reset my password it says that “this option has been cancelled for my own safety”. I can’t access my email and I really need it – what can I do?

Ads by Google

  1. kumar sonu
    June 18, 2013 at 11:23 am

    i can speak it..

  2. Kay Fritz
    May 21, 2013 at 6:05 pm

    Here are some of Yahoo's Customer service/support and 800 phone numbers:

    Yahoo! US contact information is:
    Yahoo! Inc.
    Phone: (408)- 349-3300
    1-800-318-0631
    (408)-349-1572
    1-877-469-7847

    Office Hours 8:30 a.m. to 5:00 p.m. PST

    Yahoo! UK contact info is:
    Phone: 020 7131 1000

    Yahoo! AU/NZ contact info:
    Phone: (02) 8288 4600
    (02) 8925 0100
    1-866-492-4664
    Call 1-866-562-7219.

    Yahoo! Customer Service
    866-562-7219
    408-349-3300
    (408) 349-1572
    8am - 5pm M-F (Pacific Time)

    Yahoo! Inc.
    701 First Avenue
    Sunnyvale, California 94089
    Phone (408) 349-3300
    Fax (408) 349-3301
    1 877 469 7847

  3. Kay Fritz
    May 21, 2013 at 6:04 pm

    They have an excellent hotline, I used it myself when I was sure I had the right login credentials.

  4. ha14
    May 21, 2013 at 10:16 am
  5. Alan Wade
    May 21, 2013 at 5:23 am

    Have a look at this Yahoo Email Support solution:
    http://help.yahoo.com/kb/index?page=content&y=PROD_MAIL_ML&locale=en_US&id=SLN2047&impressions=false

    Failing that just contact Yahoo support direct and explain your problem to them.

    • Mike D
      June 3, 2013 at 12:10 am

      Contact yahoo, and change your password you might have been hacked.

Ads by Google