Nov092012

Why won’t Windows Update work?

Vigan Jashari asks:

My Updates are turned on, but it dosnt work, when i trie to check for updates it tells me:

Windows Update cannot currently check for updates, because the service is not runing. You may need to restart your computer.

Microsoft Windows 7 Ultimate
Intel Core i3
DELL INSPIRON n5010

I relly need help with this.


Browser: Chrome 23
System: Windows
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13 Answers - Write an Answer

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Bruce Epper

November 9, 2012

Open Task Manager and select the Services tab. Scroll down to the wuauserv entry and ensure it is running. If it is not running, you can right-click on it and select Start service. If it fails to start, you will need to research (or report back here with) the error it returns.

0 votes
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Yudono Ra

November 9, 2012

have you tried restarting your computer?

if problems still occur, u should check your ms config (maybe some of the services is sets “of”)

0 votes
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Jim Chambers

November 9, 2012

Install I.E. 9. Windows update uses internet explorer to access the Microsoft update site.

0 votes
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Boni Oloff

November 9, 2012

Try to run the Windows Update Service in services.

0 votes
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Douglas Mutay

November 9, 2012

Check Windows Update in ms config and see whether is set to automatic or manual.

0 votes
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Dimal Chandrasiri

November 9, 2012

you need to update the windows update! I recently found out tht windows has sent an update for the windows update feature. u should apply that in order to update.

Douglas Mutay

So how to update a windows update when you can’t just update anything?

November 9, 2012
susendeep dutta

Update in offline way.

WSUS Offline Update -

http://www.wsusoffline.net/

November 12, 2012
0 votes
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ha14

November 9, 2012

Automatic Updates still requires Windows Update, Cryptographic Services, Background Intelligent Transfer Service, and Windows Event Log to be running
http://www.blackviper.com/windows-services/windows-update/

http://support.microsoft.com/kb/2509997

How do I reset Windows Update components?
http://support.microsoft.com/kb/971058/en-us

0 votes
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Naveen Kumar

November 9, 2012

try the bellow given steps and it will work
http://support.microsoft.com/kb/949358

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ViGi

November 9, 2012

Hey i fixed it was soo easy until i found this. I made researches in microsoft website NOTHING until i found this, worked.

go to services and stop Windows update service
locate C:\Windows\SoftwareDistribution\ folder and delete all its content (i deletet only Data Logs folder)
start Windows update service
check for updates
I restarted and BUM windows update now working.
This is the link: http://jndm.net/2011/09/28/how-to-fix-windows-update-cannot-currently-check-for-updates-because-the-service-is-not-running/

THANKS TO ALL

ha14

Thats great but i believe if you do delete locate C:\Windows\SoftwareDistribution\ folder and delete all its content (i deletet only Data Logs folder) then if you open Windows update you will not see history of updates.

November 10, 2012
ViGi

I tried to delete all folders but i couldn`t and than i found a comment in that link i followed that and i deleted only data logs, now everything is fine, now i have the service pack 1, before i dind`t have that i dont know exactlly what funktion does.

November 10, 2012
0 votes
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Jim Chambers

November 10, 2012

In Windows 7 access services by running services.msc and check that following services are started : 1) Windows Update 2) Remote Procedure Call (RPC) 3) DCOM Server Process Launcher and 4) RPC Endpoint Mapper. if all are started. stop Windows Update service by double clicking on it, click Stop button and OK button. In windows explorer goto c:\windows\softwaredistribution\datastore\logs\edb.log and deleate edb.log or rename it if you like. Restart windows update service and try to run Windows update.

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Boni Oloff

November 12, 2012

Check if your internet connection working properly.

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