Why won’t pre-loaded YouTube videos play on my Android?

Osama J July 23, 2013
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I recently started trying this PRELOAD feature on my youtube android app. I left my phone charging and with Wi-Fi ON and it preloaded a lot of my subscriptions videos. After a while, when I opened the app, many videos had a green arrow next to their thumbnail image showing that these are already preloaded. Now whenever I try to play a preloaded video, it gives an error “unable to play the video, touch to retry”…Rest of the videos (which are not preloaded) , play just fine after buffering. Which means I am totally unable to view preloaded videos at all. What is the problem and how to solve it?

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  1. Hovsep A
    July 23, 2013 at 8:24 pm

    perhaps you are not signed to youtube? account not staying signed in

    Preload videos on Android
    https://support.google.com/youtube/answer/3052949?hl=en

    • Osama J
      July 24, 2013 at 8:46 am

      No, I am signed in. Many video thumbnail images also showing green arrow which means these are preloaded but when I tap these, these give the error I mentioned above. Rest of the video which are not preloaded runs by usual buffering but preloaded videos do not run at all...