Lisa Jackson

Why is the webcam on my Windows 8 laptop not working?

05 Jan 2013
Windows 8
Explorer 10
05 Jan 2013 | Windows 8 | Explorer 10

I just got a new Toshiba laptop installed with Windows 8. Everything works pretty well, except when I go to the webcam and try taking a picture or video, a message appears saying “something went wrong when taking this photo/video.”

I tried updating it, it still didn’t work. Then I uninstalled it and reinstalled it. Same thing. Any suggestions?