Feb192013

Why is the camera on my Samsung tablet not working?

somewin dennis-clarke asks:

Why does my Samsung tablet camera always says failed. I want to know how to use it. Am getting really mad and disappointed that I chose this brand to buy. Please tell me what to do or else am going to return the tablet and try a different brand. Honestly am fed up, please help!


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4 Answers - Write an Answer

0 votes
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Tina

February 19, 2013

Can you be a little more precise when and how the camera is failing?

What app are you trying to run the camera with?
Does or did it ever work?
What exactly triggers a crash or is it random?
Are there any error messages you could share?

What Samsung tablet do you have and what version of Android is it running?

somewin dennis-clarke

It work at first and then a message show camera fail.2its random, it wont take any pic no videos when using oovoo for example:it shows the camera fail friends can’t see me but I can see them 3.it always say camera fail from once u touch ok button 4.its a tab2 10.1 android version, 4.1 kernel version 3.0.31-523998 the apps thats on it hope these ans. Will help u understand my problem

February 19, 2013
susendeep dutta

Does this occurs even without using the ooVoo app i.e. using the native camera app which came pre-installed ?

Did you tried factory reset of your tablet.

Try such things.If even after the factory reset,the camera doesn’t works,you can strongly affirm to the seller that this is faulty device and then you can choose another device.

There was similar unsolved issue which was faced and asked.See below -

http://www.makeuseof.com/answers/camera-galaxy-tab-2-101-crash/

February 20, 2013
somewin dennis-clarke

I did factory reset and still have the same problem

February 20, 2013
somewin dennis-clarke

Yes even without using oovoo , I stop using oovoo because and it still show camera fail

February 20, 2013
0 votes
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Imesh Chandrasiri

February 20, 2013

return the device and go for another model or a manufacturer.

An ADVICE. : CHECK FOR ENTIRE DEVICE FUNCTIONALITY BEFORE YOU BUY A DEVICE. ATLEAST THE MAIN THINGS..

somewin dennis-clarke

Thanks
Am definitely going to that

February 20, 2013
Dimal Chandrasiri

please go through a new device immediately you buy it or before buying it! a consumer can always take as much time as they want to check the device they are going to buy! recently I sold my Xperia SOLA to a person and it was few weeks back! He called me yesterday asking on how to take a video call. SOLA doesn’t have a dedicated video call camera so It might give you an idea on what the mistake you did! :)

February 20, 2013
0 votes
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susendeep dutta

February 21, 2013

Then take it to the shop for getting another tablet as now you have the proof that this tablet is faulty and you have done everything that a consumer can perform within the boundaries of warranty.

0 votes
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Vijay Pereira

February 21, 2013

Try *#0*#
check if it is working
If not show it to the service center
It must be because of hardware failure..

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