Johanna Pal asks:
On Monday, we changed our ISP and have gone to Gmail. When I attempted to log in to Facebook I got message that for security purposes My account was locked. Then today, I had to jump through hoops to get the account reactivated and now I have message that I am blocked for 30 days because I supposedly abused privacy policies. I have no idea what I have done. I have never posted anything on Facebook about anyone, never contacted anyone I did not know. All I do is play 2 of the games, and check on my step-sons and niece .Why can’t I find out what the problem is and how do I rectify it. There is nothing any where to give me direction as to where to go or who to contact.
9 Answers - Write an Answer
Micheal
February 1, 2013facebook locks accounts that abuse privacy policies. check whether you did any of the following things wrong:
https://www.facebook.com/policies/
Rubis Song
February 1, 2013Hi Johanna, I know how frustrating it can be when your account is disabled. The fact is that Facebook does NOT have customer support. But there is a list of contacts at fb you can send email to get you back online quicker but remember to be respectful when you send these emails or they will just ignore you and you may never get it back until the 30 days expire.
They need to manually override the system and they want a good reason to do this. So explain them what happened and you can also have your step-sons and your niece emailing them on your behalf. Give them this link: http://www.facebook.com/help/contact.php?show_form=disabled .
So here are the email addresses and include your facebook id with each email. Mail at least once a day and my advice is: don’t give up until they reply.
info@facebook.com ; disabled@facebook.com ; appeals@facebook.com ;privacy@facebook.com, abuse@facebook.com ; warning@facebook.com ;customerservice@facebook.com ; legal@facebook.com
Kuriakopoulos Marios
February 1, 2013click on the gear button on the blue header, there is an option “help”, then you can contact with fb and report them your problem or go to help center..you may find something there
ha14
February 1, 2013Why does Facebook block me for 30 days when I make friend requests?
http://www.makeuseof.com/answers/facebook-block-30-days-friend-requests/
Facebook Account Temporarily Locked Solution and Verification Now Made Easy
http://www.trueinternetworld.net/2011/10/facebook-account-temporarily-locked.html
Possible reasons include, but are not restricted to: ◾ Continued prohibited behavior after receiving a warning or multiple warnings from Facebook
◾ Unsolicited contact with others for the purpose of harassment, advertising, promoting, dating, or other inappropriate conduct
◾ Use of a fake name
◾ Impersonation of a person or entity, or other misrepresentation of identity
◾ Posted content that violates Facebook’s Statement of Rights and Responsibilities (this includes any obscene, pornographic, or sexually explicit photos, as well as any photos that depict graphic violence. We also remove content, photo or written, that threatens, intimidates, harasses, or brings unwanted attention or embarrassment to an individual or group of people)
http://www.facebook.com/legal/terms
If you have not posted violating content or otherwise violated the Statement of Rights and Responsibilities,
http://www.facebook.com/help/contact/?id=260749603972907
brenobs
February 1, 2013you might have been reported by some people, or added too many account, looking like you’re a spammer
Mayur Godhani
February 1, 2013I faced this problem many times and I’ve found that usually they block our accounts if we send mass friend requests to the strangers.
Dimal Chandrasiri
February 1, 2013I’m sorry to hear that your account is locked for 30 day! There are two options that you can do for this issue!
1st : You can always wait till the time period is over – I understand this is not an option you can take since what you do on facebook.
2nd : you should contact facebook about this issue, since they are the only people who can help you! You should request them for help and they might help you with your issue.
Vrancken René
February 2, 2013Facebook Account Blocked : Warning Email Can Be Fake– Beware Of Phishing
Read this:
http://www.troublefixers.com/facebook-account-blocked-warning-email/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+troublefixers+%28TroubleFixers+-+Computer+Troubleshooting+Tips%2C+Tools+%26+Guides%29&utm_content=FaceBook
Vedavyas Paruchuri
April 7, 2013If you didnot follow the rules of facebook the facebook will block your account for some days. You should not create fake accounts or should not send friend requests to others whom you don’t know. Facebook is the best social networking site you should not misuse facebook. Follow facebook rules. You have to contact the FB Support team