Why have folders on my memory card have their names changed and become inaccessible?
Question by Amey Sawant /

All the Folders in my Memory card are changed from “name” to “name.” For e.g if my folder was “song” then it was changed to “song.” and it is not accessible (Can’t perform any operation).Even it is showing size as 0 bytes but the overall memory used space is showing correctly as before. That means the data is still there but the attribute of the folder has changed and I can’t access it.

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Answers (15)
  • Tech geek

    I think this problem come from virus you can first update your antivirus and after scan your memory card.

  • Achraf Almouloudi

    First, update and run your antivirus scanner. Now, try to right click your Memory Card and select the option to access it as a device.

  • Aleksandra Huey

    Looks like a virus infection.
    First download and run Malwarebytes Anti-Malware (I cleaned a lot of infected computers for my friends with it- http://www.malwarebytes.org/products/malwarebytes_free/) while your memory card is in the computer.
    Than, if you still can’t acces files on it, unhide files and folders on it (previous coments).

  • Rubis Song

    It’s likely to be a virus. And I can assume your computer is already infected. The quick option to recover your data will be in my opinion to use a live cd of Linux and open your memory card. From there you should be able to see all files and make a copy of what you need in a safe place. Then you can format your memory card and back to windows try to look for an AV solution to scan and clean your pc.

  • Manuel Guillermo López Buenfil

    I have seen that happen because of infections. A virus may hide your real files and folders, creating new files that look like your real ones but are just pointing to the virus, so opening any of them will infect you.
    As it has been mentioned by ha14, you can show your real folders again using commands.
    So, I will just repeat them:
    Open the command line (type cmd in your start menu)
    Enter the letter of your memory card followed by :, for example, if your card is located at E, type:
    e:
    Then type the following line, to show every file and folder:
    attrib -r -s -h *.* /s /d
    After that, every file and folder should be visible; remove anything you don’t recognize.

    • Anonymous

      Thanks a lot Guys but this command line solutions are not working…

      It says Unable to change the Attribute :(

  • ha14

    on “Start” –>Run–>type cmd and click on OK.
    if your memory is as G:
    Enter this command: attrib -h -r -s /s /d g:\*.*
    Then check if your real files will be shown

    Start > Run “cmd”
    type–> diskpart
    type–> list volume
    type–> select volume #
    type–> attributes disk clear readonly
    type–> x:\>attrib -r /s /d (X= memory card)

    • Fakhruddin Ahmad

      ^This. But your problem is likely caused by a virus so you probably want to update your av and scan you computer.

    • ha14

      sure if the virus is on the pc and keep infecting memory card then first step will be find and destroy the virus before attempting save files on the infected memory card.

    • Anonymous

      Thanks a lot but nothing really happens after the 5 th step ie. attributes disk clear readonly.. It only shows the list of options we can use

    • ha14

      Clear Read-Only flag on Disk in Windows 7 using Diskpart
      http://pario.no/2011/05/23/clear-read-only-flag-on-disk-in-windows-7-using-diskpart/

      1. Go to control Panel, Folder Options — select VIEW— select Show hidden
      files and folders and uncheck Hide protected operating system files
      (recommended)  click APPLY
      2. go to your memory card delete the virus and all the shortcut folders that have no data in them. create new folders (give the same name as your normal non infected hidden folders) and copy the data from YOUR hidden folders into them. once that is done delete the old hidden folders.
      3. enter task manager— find the virus program that is still running which will have the same name as the one you just deleted off the memory card
      4. go back to control panel, Folder options select view- select DO
      NOT show hidden files and folders and recheck Hide protected operating system files (recommended).

    • Anonymous

      Dude there are no shortcut folder. Only the real folders are there,whose names are changed with an “.” (DOT) at the end. Eg. songs is changed to songs. and the files are not operable.It doesn’t shows it size but the overall memory status does indicate that the data is still there in it.
      Your above suggestions are not working too.

    • ha14

      well this is a kind of nasty hidden virus or it did the work and deleted itself, do you have the same problem on another pc?

      you can try the following from winhelponline to fix file association problems
      http://www.winhelponline.com/fileasso/lnk_fix_w7.zip
      http://www.winhelponline.com/fileasso/exe_fix_w7.zip
      extract copy to memory card and click, see if it will work.

      see if you can your rename the extension
      File and Folder – Rename from Command Prompt
      http://www.sevenforums.com/tutorials/56013-file-folder-rename-command-prompt.html

      do scan with the memory card clamwin portable, malwarebytes antimalware, superantispyware…