Why doesn’t the touchpad work on my ASUS laptop?

Gabriela Garcia May 28, 2013
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I have an ASUS Q500A laptop, but the touchpad is not working.

I checked the device status on my ASUS laptop and it lists the touchpad as “This device is working properly” but it still does not work. I’ve tried the Fn+F9 combo but that didn’t do anything. I primarily use this laptop for my design projects and therefore have solely been using a plugged in mouse. I was still able to use the touchpad up until a few weeks ago, then it stopped working entirely.

Does anyone know how to enable the mousepad again?

This screenshot shows how my settings appear.

Thanks!

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