Nov182012

Why does Windows 8 crash when I try to update?

Tyler asks:

I have recently upgraded to Windows 8, and I am having several stability issues. I believe these issues can be solved through an update (of which there are 14 available in Windows Update) but when I start the updates, my PC always crashes when configuration reaches 13%. It’s been doing this for several weeks now. Is there anyway to update my system without crashing it?


Browser: Chrome 22
System: Windows 8
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16 Answers -

0 votes

ha14

November 18, 2012

can you use windows restore point to revert back earlier prior windows update install.
try to download each update from microsoft and install.

0 votes

susendeep dutta

November 18, 2012

Try the tool WSUS Offline Update to update your OS offline -

http://www.softpedia.com/get/Others/Signatures-Updates/ct-Offline-Update.shtml

0 votes

Nikhil Chandak

November 18, 2012
0 votes

Dave Rimmer

November 18, 2012

You could try the the Windows 8 Refresh just in case anything got corrupted with your upgrade. –

http://www.pcworld.com/article/251527/windows_8_refresh_feature_makes_it_easy_to_start_with_a_clean_slate.html

0 votes

Nika Lee

November 19, 2012

Check your computer configurations, try to download the update one by one from Microsoft and then install it. If it still does not work, suggest you contacting the tech supporters.

Luis Lainez

^^THIS! Nika Lee knows exactly what’s going on. I had the same problem recently on my laptop (my 2 desktops install all updates without a hitch).

Install each update individually!

Go into Windows Update and also change the settings to “Let me choose which updates to download and install.”
It seems like trying to install too many updates at once causes Update to crash for some reason.

November 20, 2012
Paul Girardin

Yes!

I had to do the same thing, one update at a time.

That fixed my problem (laptop)

November 21, 2012
0 votes

Douglas Mutay

November 19, 2012

Can you try to download manually each update from Microsoft website and then try to install one by one and see if it will complete for each of them.

0 votes

Abhay Pathak

November 19, 2012

try WSUS OFFLINE.

0 votes

Aswin Kumar Nayakann

November 20, 2012

There may be any one of the below problem.

Your OS might not be origonal.

Your system may not support windows 8.

Any of the files in your updater can be corrupted.

0 votes

Timothy Liem

November 20, 2012

go back and stick to Windows 7 then

0 votes

Benjamin Trotter

November 20, 2012

the easiest thing to do is google ‘windows update’ + the update code number to. And download the individual update from each microsoft page.

0 votes

Steve

November 20, 2012

Back everything up and do a fresh install?

0 votes

jonas

November 20, 2012

here is an example of an update that doesn’t work and how to make it work.
http://news.softpedia.com/news/Window-8-Update-Fails-on-KB2770917-307875.shtml

0 votes

Dave Rimmer

November 20, 2012

Do you get any error messages.

0 votes

Samer Rustom

November 20, 2012

i liked the offline WSUS tools, thanks

0 votes

jonas

November 21, 2012

i tired installing such updates,too and they reverted back. when i installed them manually, it says that those updates are not applicable to my computer.i don’t really need them?

0 votes

Jamshid Rasulev

November 21, 2012

I bing for the each update file separately, download and install each one by one