Why does sound come from internal speakers even when I plug in headphones?

Lauri June 8, 2012
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Whenever I plug a set of headphones or external speakers into my computer, no sound comes from them. The sound continues to come from the computer’s built in speakers. I have plugged the headphones and speakers into different jacks, but no success.

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  1. Emme
    December 11, 2012 at 2:55 pm

    Before Windows 8 I used to be able to plug the headphones in and the sound would automatically switch over from speakers to headphones without manually disabling/enabling devices.

    Any suggestions on how to set this up?

  2. Lourens
    November 12, 2012 at 8:15 pm

    In my case my headphone jack has been identified as a line in jack, but the advanced settings or connector retasking options are not available :(

  3. Nick
    October 23, 2012 at 9:54 pm

    I have the same problem, except the headphones do work, but i still get sound from the speakers.

  4. Hannes Grebin
    September 6, 2012 at 10:53 pm

    ha14 was right for me! thxx

  5. Logan Cunningham
    June 29, 2012 at 10:21 am

    You just need to set your computer to send audio through the headphones. This can usually be done through the options for your soundcard

  6. Rhys Davies
    June 14, 2012 at 6:51 am

    Sometimes you have to go into control panel and manually select the output option

  7. ha14
    June 9, 2012 at 10:40 am

    perhaps this can help
    Windows 8 Headphone problem
    click on Disable front panel jack detection and click on OK

    Go into
    -> control panel
    -> device manager (must be an administrator)
    -> sound, video and game controllers
    - Right click on your audio device
    - choose "disable"
    - wait afew minutes and right click, choose "enable"

    1) open sound from control panel,
    2) on the playback window right click anywhere and choose show disabled Devices
    3) Re-enable your device

    • jocelyn
      November 12, 2012 at 4:58 am

      Thanks, worked for my HP laptop with windows 8. Great help!!

  8. Alan Wade
    June 9, 2012 at 8:23 am

    In the Control Panel click on Sound and check if it has a green tick next to Speakers Realtek High Definition Audio. If not right click on that option and choose Use as standard.
    Open the Realtek Audio Manager in the Control Panel and click on the Speakers tab.
    Now in the top section there is a speaker button next to the volume control, click it while trying your speakers or headphones.
    Another thing that springs to mind is the sound driver, try updating it.

    • Bree
      September 29, 2012 at 5:03 pm

      I Don't Have, "RealTek Audio Manager".. Soo, Now What do I Do? :/

  9. Bruce Epper
    June 9, 2012 at 7:27 am

    If you are using either Vista or Win7, you can click on the speaker icon in the notification area and select the Mixer link on the bottom of the slider. When the full mixer dialog opens, if the icon is not headphones for the Device slider (far left), select the arrow under the current icon and change it to Headphones. Close the dialog.

  10. Mike
    June 8, 2012 at 8:04 pm

    Depending on your soundcard and driver there might be an option to automatically switch to headphones if connected.


  11. GamE
    June 8, 2012 at 7:00 pm

    the jack may be damaged

    • Mike
      June 8, 2012 at 8:06 pm

      The jacks don't necessarily have to be damaged. Front jacks like to get dirty over time ~ if they were not used over a longer period it might help to simply plugging in and out several time to "clean" the contacts.

  12. Alan Wade
    June 8, 2012 at 4:46 pm

    This is how I solved that problem.
    Open the Control Panel the click on RealTek HD Audio Manager then in the window that opens select Speakers.
    In the right hand column under digital or analog, depending on your settings, you'll see your mic and headphone inputs represented by small circles.
    If nothing is plugged in then they should both be greyed out and unavailable, plug in your headphones if they are not already plugged in.
    The headphone circles should now be accessable, by that I mean not greyed out.
    Right click and select "Connector Retasking" You'll get a dialogue box pop up that says "The current connected device is", Select "Headphones".
    You will also see "Enable auto pop up dialog when device has been plugged in" check the box next to it and click OK.
    Your speakers should now cut out when your headphones are plugged in and you will get a dialogue box allowing you to change the setting should you wish.

    • Lauri
      June 8, 2012 at 6:16 pm

      When I plug in the headphones, the Realtek box automatically pops up to ask what I plugged in. I click "headphones". When I try the onscrean sound test, no sound comes from the headphones, but sound continues to come from the internal speakers. When I plug in external speakers, I get the same result. I know these items work as I have used them before, just not on this computer.

    • Callum Handley
      October 16, 2012 at 11:19 pm

      THANK YOU! Oh I have been trying to figure that out for weeks, thank you so much! It's been so irritating because I accidentally unchecked the box for it to automatically pop up...

    • Martin Curtis
      November 3, 2012 at 7:24 pm

      At last. I have trawled every website for a solution. Finally, one that works. I cant thank you enough.

    • Evie
      November 4, 2012 at 11:43 pm

      this has changed my life. thank you so much

  13. Oron
    June 8, 2012 at 12:56 pm

    Sounds like a minor hardware fault. When you push in the headphone jack, its side pushes aside a strip of metal. This makes contact with the headphone and breaks the connection with the loudspeaker. It sounds like the strip of metal is bent or otherwise damaged. If you are handy with a soldering iron, you should be able to replace the socket. If not, disconnect all power from the PC and see if you can bend that metal strip back from the inside (tricky, but usually doable).

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