Why does my HP620 laptop’s volume control only work in some applications?

September 23, 2013
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MY HP620 laptop’s volume does not work when I play music ,watch a movie, or even stream videos online. The only occasion where it does work is when making skype calls. Can anyone please suggest a solution to this problem?

  1. Susendeep D
    November 2, 2013 at 7:21 am

    This problem is discussed in many of the previous Makeuseof Answers threads and you'll find working solutions -

    How do I fix the internal speakers on my HP 620 Laptop ?

    Also,you can try the exhaustive solutions mentioned in the below link which is similar applies to Windows 7 -

    HP Notebook PCs - Resolving No Sound or Audio Problems

  2. Maduko N
    September 24, 2013 at 2:12 am

    @Hovsep A ,i am using windows 7......i have don wat u wrote but the problem stil occurs

  3. Hovsep A
    September 23, 2013 at 10:57 am

    1) go to device manager locate the audio driver
    2) right click on it and choose uninstall (do not delete)
    3) reboot windows will install the audio driver

    • Maduko N
      September 23, 2013 at 11:33 am

      there are two audio drivers which one should i uninstall

    • Hovsep A
      September 23, 2013 at 10:05 pm

      which version of windows you have?

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