Jim Chambers

Why does my desktop computer shut down and restart when I put a DVD in the drive?

24 Nov 2012
Windows 7 Pro
Explorer 9
24 Nov 2012 | Windows 7 Pro | Explorer 9

Desktop computer runs well until DVD put in drive. Reading disk results in shutdown/restart cycle that ends when DVD removed and all goes back to normal.

Tried different drives – IDE, SATA and external USB – all with same result. Why?

All other devices such as thumb drive, external HDD and even floppy disk work as expected. Updated Bios, used different cables and even different types of DVDs and CDs.

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