Why does email on my Yahoo account not load?
Question by Sonia Hurley /

I can log into my Yahoo account, but when I try to open individual mail to read them, it eventually times out.

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Answers (9)
  • TechGeek Mouslim

    see the DNS server,It might not allow connection to mail in your YAHOO

  • kulotpoako

    Try using a different browser. If that works successfully, reinstall your current browser.

  • FIDELIS

    Hello, can you provide us with more info? For example, does it happen all the time? Has this been going on for a while? Is it a new issue? Did this start happening after an update? Do you have this issue with other web based email? Does this happen when using other browsers?

    • Sonia

      This problem started at work. I opened my yahoo account on another computer, assigned to a user who had complained of the issue.

      Afterwards I tried opening the account on the system assigned to me and this is when the problem started.

      However at home I have no problems reading my mail. Neither am I having this issue with other web based mail at either location.

  • jessemanalansan

    Maybe it’s a problem with your internet connection.

  • Manide

    Hi Sonia,

    I see you are using Chrome browser.
    Try with another one – IE would be fine, as you are under Windows OS.

  • Ryan Dube

    Hi Sonia – what browser are you using, and have you tried it with any other browsers? Do you have the same problem across all browsers?

  • Roshin idi

    Try disabling your adblock, if you have Better Pop Up Blocker disable it for mail.yahoo.com

    Hope it helps