Why can I not open my external WD passport hard drive?

July 11, 2013
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When I plug my WD passport into my computer (or any computer) it isn’t coming up. I can find it, but I can’t open it and view the files.

It does the same thing on a Windows or a Mac. However, if I plug it into the TV, it recognizes some or most of the files, so I know they’re still there. Is it a driver problem? Can anyone help before I lose 500 GB of my life?

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