Gordon Hay

Why can I no longer view Flash content in Firefox since upgrading to Windows 8?

08 Nov 2012
Windows 8 Pro
Firefox 16.0.2
08 Nov 2012 | Windows 8 Pro | Firefox 16.0.2

Since upgrading to Windows 8 I have been unable to view Flash content in Firefox. If the Shockwave plugin is enabled, I get a dialogue box under the above title which states :

“The instruction at 0x71a30000 referenced memory at 0x71a30000. The memory could not be written. Click on OK to terminate the program”

This error message cycles repeatedly until the plugin is disabled.

This happens with both the 11.4.402 and the new 11.5.502 versions of the flash player. Their are no problems with flash content in IE10 or Chrome.

Can anyone tell me what the problem is and how to fix it?

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