Why are my icons blank and what causes Windows Explorer to stop responding?

Dhaval Patel December 3, 2012
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Whenever I start my Windows 7 system, for the first 30 minutes all icons (folder and files) in My Computer and Start Menu are blank and if I click (or right click) on any one of them then Windows Explorer suddenly stops responding.

Also whenever I try to open movie files it takes 2 minutes to refresh the folder (in which movie is placed) to create thumbnail of that movie file and after then only can it be played.

Any ideas that could help me out?

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  1. Austen Gause
    December 13, 2012 at 3:43 pm

    not enough ram your cpu sucks there are many things that could lead to this but if your computer is old thats probably the problem

  2. Giggity Goebbels
    December 8, 2012 at 7:33 am

    Your computer specs?if its old,upgrade is the only option.slow computers are like this afaik

  3. dhanunjayarao chunduri
    December 5, 2012 at 11:47 pm

    1st check the viruses to using an updated antivirus. If not solved then change the power supply and data cable of the hard disk it solves your problem.

  4. FIDELIS
    December 5, 2012 at 11:43 pm

    Hello, have you had any virus problems lately? I would start by checking to see if your system is clean. If all your results are clean you could try the following steps below. Keep in mind, you might need your installation disc.

    -- click on start
    -- click on search and type the following
    -- cmd
    -- this will show you the results for command prompt. Right click on command prompt option and select: run as administrator
    -- once command prompt is being used as administrator, type the following:

    sfc /scannow

    -- a scan will start and it will find any corrupted files if any and it will replace the corrupted one with a new one. If a file needs to be replaced or is not available, it will ask you for an installation disc.

    -- sometimes it takes a while for the scan to finish.
    -- this usually solves this problem

  5. Rakesh Mishra
    December 5, 2012 at 4:13 pm

    try to check the up service by typing msconfig in the run box

  6. Duy Nguyen Minh
    December 5, 2012 at 12:12 am

    Windows is error, you fix it, try reinstall windows

  7. prasad kondaveti
    December 4, 2012 at 2:17 pm

    first of all check your start up service, if you found lot of services in start up kill unnecessary services, or just run COMBOFIX app this will fix some issues.

  8. Ali Ehsan
    December 4, 2012 at 1:55 pm

    remove unwanted programs from your startup, repair your registry, scan your computer for viruses, If nothing works, you maybe need to upgrade your RAM

  9. Alan Wade
    December 4, 2012 at 1:09 pm

    Start your machine in 'Safe' mode and scan for malware, viruses. Use something like SuperAntiSpyware or MalwareBytes which has a proven record for malware.
    Dont use M.S.E. as its no longer approved to scan for viruses, use something like Avast if you dont have an alternative.
    When you are sure your machine is clean then open a Command prompt window and type sfc /scannow then follow the prompts and wait for the result.
    NOTE: There is a space between the c and the /.
    Post back your results so we may further advise you.

  10. Dhaval Patel
    December 4, 2012 at 8:19 am

    firefoc and ms office also hang repeatedly, this also happening when one file is open in excel and i am trying to open another

  11. Arun Vishnu
    December 4, 2012 at 7:51 am

    it seems like your cpu is under overload.you may check the list of startup program msconfig. if it isn't,download a system cleaning program like Ccleaner(download link is below;)
    http://www.piriform.com/ccleaner/download
    then install the program,setup is very simple.
    then run it.click on analyze button.when analysis completes,click clean button.after it you may reboot your system.check once again if it stucks

  12. Jim Chambers
    December 4, 2012 at 1:56 am

    Sounds like some operation is maxing out your CPU on startup. Run msconfig.exe from Start search box, select diagnostic startup, enter and then reboot. If bootup speed improves, isolate process causing slowdown. If system files corrupted, goto command prompt as administrator and enter sfc/scannow and follow any instructions.

  13. ha14
    December 3, 2012 at 11:09 pm

    Diagnose and repair Windows File and Folder
    http://support.microsoft.com/kb/813711

    Fix broken desktop shortcuts
    http://support.microsoft.com/mats/system_maintenance_for_windows/en-us

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