I have a samsung TV (model LC32c350d1d) and a 2TB external hard drive (externally powered) connected through my TV’s USB port. I have formatted my external hard drive to FAT32 and my TV recognizes it, but when I go to play media my only options are “photo” and “music”. It totally works for my pictures and music, but I want to watch some downloaded movies.
The movies are .AVI and when I talked to tech support they said my TV supports video through the USB. Everything I’ve found online shows a video option next to the “photo” and “music” option so how can I fix this? Any step by step help would be appreciated