Why does the voice sync stop working when I switch from thge channel guide on my TV?

Anonymous September 4, 2014
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Hi everyone,

I have the problem with 3D films well sorted thanks to your help. However, I am finding that when l switch from channel guide, the voice sync seems to go out and l have to switch off and on again. This is not every time. I just wonder if anyone else has had this problem. I must also say this is a great TV.