Aug152012

Why won’t videos play properly in Firefox when Chrome has no problems?

Nouri Alnahawi asks:

Hi guys,

Yesterday I was watching stuff online as usual when suddenly all videos stopped playing, even YouTube videos would only buffer 10-20 seconds and then stop. I normally use Firefox, so I switched to Chrome, and this problem didn’t happen so I can rule out connection or bandwidth problems.

I have noticed that there are some weird processes appearing in the task manager in addition to a high CPU usage when I start Firefox. It’s nearly 100% all the time! I tried uninstalling and reinstalling Firefox, disabling some add-ons, but nothing worked.

Could it be some kind of a bug or malicious program that got stuck on Firefox ? I really need help because I love Firefox and this just sucks.

Thanks!


Browser: Firefox 15
System: Windows
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13 Answers -

0 votes

ferdinan Sitohang

August 15, 2012

As i know that firefox has 14.0.1 for its newest version, i see that your is version 15(may be it is a beta version). Indeed firefox has a problem when it is accessing a youtube, because it consumes more of your resources rather than chrome. But try to use a stable one i think.

0 votes

Reý Aetar

August 15, 2012

just disable all google services
stop any process associated to google like google updater and others (they comes with any google product like chrome picassa and so on then try playing sometimes the problem happens in my pc also you wont be able to download also youtube videos and data from some other sites and firefox stops from loading pages sometimes..
Its not a firefox problem

0 votes

Aman Verma

August 15, 2012

may be flash player problem

0 votes

GrrGrrr

August 15, 2012

what were the processes u saw consuming 100% CPU?

Nouri Alnahawi

Well for starters firefox.exe also plug-in-container.exe and something called Idle Process. However I see a lot of new weird suspicious stuff.

August 15, 2012
0 votes

Min Shum

August 15, 2012

Are you using FF 15 for developers. I bet the reason your Firefox does not play videos is because the current version of the Flash player is not compatible with the Beta version of FF.

0 votes

gmc

August 15, 2012

Flash is the programme that handles videos in your browser. And there was a Flash update yesterday. If you have your FF add-ons set to “auto-update”, Flash will have updated automatically. I suspect this new version of Flash may be the culprit for the stuttering you’re experiencing when viewing videos, as it caused issues for me too. Steps:

1. Remove Flash using the Adobe Flash removal tool.

2. Reboot.

3. Load an earlier version of Flash [I'm using early April 2012 release.]

The removal tool AND the 5th April release of flash re both included in the following Adobe download:

Version: 11.2 – Released 5/04/2012.
http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html

Nouri Alnahawi

Thanks man :D The new flash version was the problem, and the newest firefox version is also unstable.

August 16, 2012
0 votes

gmc

August 15, 2012

p.s. BEFORE you do the above, make sure you set auto-update OFF in all your browsers! Otherwise the update will just happen again after all your hard work.

0 votes

Kylee Kanavas

August 15, 2012

Try reinstalling your flash, or your computer. Sometimes the flash will crash in chrome.

bw

Reinstall computer! What a stupid idea. It would take me weeks to redo all settings as I like it for my hundreds of programs. Reinstalling the operating system is for noobs.
I have a Windows 2000 system that has run for 10 years without reinstalling.
You have to learn some basics in computer administration.

August 30, 2012
0 votes

josemon maliakal

August 20, 2012

you better install a flash player plugin for your firefox

0 votes
0 votes

April Eum

August 21, 2012

try to upgrade to the latest flash player for your Firefox browser

0 votes

Amit Sinha

September 1, 2012

update your adobe flash version and shock wave player and use current version of firefox.
If problem persists check for viruses and malware.

There might be other reason for buffering the videos is that other applications using your network resources same time or your are try to watching the videos in peak time

0 votes

Hiren Patel

September 13, 2012

Update Firefox & Adobe Flash Player To resolve the issue.