Why can I not update Windows 7?

akash September 25, 2010
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I tried several time to update my Windows, even with firewall off, but still no success. I have original Windows 7 64-bit.

The error message after failure of update is:
Error code 80072EE2 : windows update encountered an unknown error.

Please help. Thanks in advance!

  1. Anonymous
    September 26, 2010 at 8:46 am

    Hi
    Download Microsoft fixit, there is an option for microsoft update, use it and find out.
    http://fixitcenter.support.microsoft.com/Portal?ln=en-us

    also disable your security soft and try again windows update.

    or

    Right click the 'My computer' icon on the desktop
    Select 'Properties'
    Select 'Hardware' tab
    Select 'Device Manager'
    Select 'Network Adapters' by clicking the '+' sign
    Right click the adapter connecting the pc to the home lan or gateway router
    Select 'Uninstall'
    Reboot
    try microsoft update

    or
    http://support.microsoft.com/kb/836941

    or
    http://windowshelp.microsoft.com/Windows/en-US/Help/dca75593-6b39-4563-ba62-35de98ea98ea1033.mspx
    If you continue to receive error 80072ee2, you might need to add some Windows Update website addresses to your firewall's exceptions or "allow" list.

    To add the Windows Update websites to a firewall exceptions list

    Windows Firewall ships with this version of Windows and should already include these sites in the exceptions list. If you use a different firewall, refer to the software publisher's help to see how to add these websites to your firewall exceptions list:

    http://*.update.microsoft.com

    https://*.update.microsoft.com

    http://download.windowsupdate.com

    --------------------------------------------------------------------------------

    Make sure that ActiveX screening/ filtering through your router is switched off (unticked).

    This can be checked and changed in your router administration page, then go to Security, and then select the approriate tick/ no tick to switch ActiveX off.