Dec202011

Why won’t the touchpad on my Acer laptop work?

barry asks:

The touchpad on my Acer laptop isn’t working. When I plug in a standard mouse, that does work. Is my touchpad dead?



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7 Answers -

0 votes

FIDELIS

December 20, 2011

Hello, First thing you should check, is to see if your touchpad is activated?  Most times for acer laptops you have to press following keys together:
FN+F7

Have you checked in device manager to see if the touchpad appears there and/or there are any problems with drivers and stuff?  Have you check if touchpad is enabled in device manager? If there is/are any problems, you will see an exclamation mark next to it and some yellow or red warning.  If you want to check, you can do the following:

– log in with an administrator account
– click on windows key + Pause/Break key at same time
– click on device manager
– scroll down to mice and other pointing devices
– click on the + sign to expand it
– highlight on entry and then right click
– select properties and check under general tab for any problems.  If there is any problem it should tell you so in the box at bottom.  If there is a code, make sure to record it and then research it or post it here. 
– on menu, click on the driver tab
– select update drivers and if there is any, make sure to update it
– close device manager and then restart computer
– try to see if it works
– if it doesn’t, follow the same steps and instead of selected update drivers, select uninstall and restart computer
– if you are running windows 7, it will install a generic driver
– see if it works

Is there any software like Alps or synaptics installed?  Make sure software is up to date, if not just download the most recent version.

computer illiterate

That solved my problem thank you so much!

January 24, 2012
FIDELIS

Hello, I am glad your problem is solved.  If you have any more questions, you know where to come and ask them.

January 24, 2012
0 votes

Anonymous

December 20, 2011

remove the battery, unplug from the wall, hold the on button for 2 minutes, reinsert battery and reboot windows

0 votes

Dickyrude

December 20, 2011

press button near top to turn on touchpad!

Duane

WOW I’ve been looking for this answer for two days and it was staring me in the face the whole time. THANK YOU

August 11, 2012
Dom

Awesome… wow thank you.

August 12, 2012
0 votes

guest

February 7, 2012

thank you!  duh.  I never saw that F7 button before.  I wonder what the rest of them do.

0 votes

None'ya

June 23, 2012

look next to your power button and choose the button to the left with the finger and the hand and the touchpad

Robert

THANK YOU! THAT WAS IT!!

July 3, 2012
Dusk

That worked! Thanks!

July 28, 2012
0 votes

Fosu Fredrick

August 19, 2012

I hope I will offered the solution to this problem.

1 votes

Julie

August 24, 2012

Could not find the answer to your question on this page, but im having the same problem with my touch pad. it just wont budge. my cat jumped on my keyboard and ever since then its been stuck. how did you resolve the problem? i really appreciate it. thank you.