Aug242012

Why does my Toshiba laptop’s webcam suddenly stop working?

Shya Rose asks:

I have an L675D-S7104 Toshiba laptop running Windows 7 which I’ve only had for approximately 6 months. I was using Skype when my Internet decided give up. When it came back and Skype resumed the call it wouldn’t let me turn my camera back on.

It said: “Cannot connect to camera, try closing all other applications that might be using it”

Do you have any tips?


Browser: Chrome 21
System: Windows 7
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12 Answers -

0 votes

Bruce Epper

August 24, 2012

Have you restarted the computer? Sometimes when an internet-enabled app crashes that is using your webcam, microphone, etc, it does not properly close the handles to those devices and you end up with an application that is no longer running that is still improperly holding a resource handle open. Restarting the computer will clear this type of issue. If you still have a problem with it after rebooting, you may need to uninstall and reinstall the webcam drivers.

0 votes

Âdil Farôôq

August 24, 2012

restart your PC and try if not works update the drivers.

0 votes

susendeep dutta

August 24, 2012

If you still get this error while opening Skype,then download and install LockHunter -

http://lockhunter.com/

It’ll terminate all those programs holding your camera and this will be helpful resolving your issue.

0 votes

ha14

August 24, 2012

How to Find Program That Has Cam Opened
http://community.skype.com/t5/Idea-garage/How-to-Find-Program-That-Has-Cam-Opened/td-p/482745

open task manager and go to processes windows, start shutting down one process at each time while running skype and see which one cause your problem.

0 votes

Shya Rose

August 26, 2012

It seems this site ate half my question. I’ve already updated all my drivers and it works after I reboot my computer, but it’s happening super frequently even when I’m not doing anything else on my computer.

0 votes

Nart Barileva

August 28, 2012

A possible issue could be that the something is wrong with the driver. Go to your device manager and check your devices for anything relating to a webcam and right click, if it’s disabled, enable it and it should work. If not, click update driver and scan the internet for it and if that doesn’t work, click roll back driver.

0 votes

Sumaiya

August 29, 2012

reinstall the driver..it may be corrupted.

0 votes

Tom

September 4, 2012

You might want to check if your webcam’s driver is out of date. A good tool to use is

http://www.driverturbo.com/ or you can simply check the manufacturers website. However, the tool above allows you to see if your driver is corrupted or out of date.

0 votes

Jim Chambers

October 6, 2012
0 votes

Bodi Hemanth

October 11, 2012

restart your PC and try if not works update the drivers. after the driver update the problem is still stayed give a complaint your laptop company service center they will change the cam on your laptop.

0 votes

Ashley weiberg

November 9, 2012

start-type windows update in search and then update your updates and restart computer… scan your antivirus and also clean your computer with computer cleaner…
this happens to me as well but it works after i do all these.

0 votes

nelson

December 4, 2012

i web camera initialization fail.