Feb042012

Why is the top quarter of Firefox not responsive on my computer?

Glynn Sole asks:

When using Firefox the top quarter of the window is non-responsive, going to full screen solves the problem. The problem does not occur using Google Chrome. How do I fix this?


Browser: Firefox 9
System: Windows
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4 Answers -

0 votes

Karkala Nayak

February 4, 2012

Hello, First check for updates for your Firefox. Maybe you have a beta version of Mozilla Firefox
Here is the download link:
http://www.mozilla.org/en-US/firefox/new/ 

Scan your computer for virus/spyware or any other malware to check it is not happening due to infected files in the Firefox root folder…

Try disabling any add-on’s or plugins which maybe the cause of the issue
Here is a link that shows how to do it::
http://kb.mozillazine.org/Uninstalling_extensions

Try uninstalling Firefox and re-installing with a newer version..

hope it helped.. :)
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0 votes

FIDELIS

February 4, 2012

Hello, You could try uninstalling firefox.  Make sure to save user settings when you uninstall it.  Download a new copy of software and install it back.  Your old profile should be recognized. 

0 votes

Jay.0

February 4, 2012

Reinstall or update friefox.

0 votes

Anonymous

February 4, 2012

Firefox hangs
http://kb.mozillazine.org/Firefox_hangs

Problematic extensions
http://kb.mozillazine.org/Problematic_extensions

Creating a new Firefox profile on Windows
http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows

Opening a new instance of your Mozilla application with another profile
http://kb.mozillazine.org/Opening_a_new_instance_of_your_Mozilla_application_with_another_profile