How can we recover the software that allowed my son’s laptop to access the Internet?

TinaM April 21, 2012
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While defragging my sons laptop we deleted some software that allowed us to access the wireless Internet and now we don’t know how to replace the software. Do we need to go to a computer store or can we get some thing free off the net on one of the laptops we have that can get on the internet?

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  1. Dave Rimmer
    June 10, 2012 at 3:00 pm

    Have you sorted this out yet let us no if you require any further help.

  2. Reý Aetar
    May 3, 2012 at 4:45 pm

    open device manager and see which device has no driver installed install the driver of that device
    most probably you deleted the netwark adapter driver

  3. ha14
    April 21, 2012 at 12:42 pm

    defrag hard drive should not delete soft, unless windows important services were stopped?
    Windows - Quick Fix for Networking Problems
    http://kb.wisc.edu/page.php?id=6653

    How to Repair a Network Connection in Windows 7
    1.Choose Start?Control Panel?Network and Internet. Then click the Network and Sharing Center link.
    http://www.dummies.com/how-to/content/how-to-repair-a-network-connection-in-windows-7.html

  4. Mike
    April 21, 2012 at 8:19 am

    If you are referring to a private wireless lan you don't need any software to connect to it.

    Start the Wireless Zero Configuration service. Afterwards the wireless status symbol of Windows should prompt you that there are networks available.

    If you are referring to a mobile internet e.g. using some USB modem you usually can download the tools for the modem at the service providers homepage.

  5. Susendeep Dutta
    April 21, 2012 at 4:17 am

    You can perform system restore to bring back the software that used to assist connect to wireless internet -

    For Windows XP -

    http://support.microsoft.com/kb/306084

    For Windows Vista and 7 users -

    http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/

    Before defragging next time make sure you create a system restore point so that if anything goes wrong,you can switch back to previous state.

    Create a System Restore Point in Windows 7 -

    http://www.howtogeek.com/howto/3195/create-a-system-restore-point-in-windows-7/

    For Windows XP -

    http://support.microsoft.com/kb/948247