What software can automatically send an email reply based on keywords?

Roger Lee February 21, 2012
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What is the name of a program that will read-in incoming emails on a variety of political topics and compose a reply for an elected official who receives many emails each day? I assume the reply email would have to be based upon already established criteria or keywords.

In addition, it should be assumed if someone writes once and receives a response they will write again, so the application needs to recognize that the 2nd or 3rd email is from the same person.

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  1. Elainewang44
    February 23, 2012 at 6:56 am

    iKode help desk x is a customer support tool, FAQ and help desk system. Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ section and interacting with users via emails.
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  2. FIDELIS
    February 22, 2012 at 3:54 am

    Hello, depending on what your needs are, you could try the following:

    http://ifttt.com/wtf

  3. Anonymous
    February 21, 2012 at 11:39 am

    outlook
    http://www.timeatlas.com/email/outlook/create_auto_reply_emails_with_outlook_rules_a_template
    use the rule wizard: With specific words in the subject
    http://support.microsoft.com/kb/291608

    1.Open Microsoft Outlook.
    2.Click Tools.
    3.Click Rules Wizard.
    4.Click the New button and run through the wizard

  4. Karkala Nayak
    February 21, 2012 at 10:50 am

    Hello Roger,

    Are you the same person to post the similar question on Askpedia
    http://www.askpedia.com/q/3CEE2/What_do_you_call_and_find_a_program_that_will_reply_to_incoming_emails_based_up_keywords_etc

    Anyway Roger, Please include the name of the email service that you are intending to use.
    For example: Are you wanting to use yahoomail or gmail? [Just to name a few].Just  specify which email service provider you want to use, O.K.

    Also, I have found some software, called Vista NetMail 10.0 and Free Mail Commander 10.61, I don't know how much these software's are relating to the type of software you are mentioning but just check them out OK.
    Here are the links..
    http://www.internet-soft.com/netmail.htm
    http://www.internet-soft.com/freemailcom.htm 

    There are also other email related software's on their site so check them out.

    AND 
    You can also check out these sites
    http://www.oasys-software.com/mailmanager.html 

    AND
    You can also call these company people to install for you their custom email management software.
    Their software has similar feature that you are wanting to have. so you can give them a call and tell them about the email management software and they will guide you through on what to do next
    here is their website::
    http://www.syntellect.com/pages/products/email_eng.aspx 

    I hope it helped::
    :)