Why can’t I send mail via the PostBox mail client?

shahnawaz ahmad May 12, 2012
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I am using the PostBox mail client. When I try to send mail it always fails. What can I do? I am running Window 7.

  1. shahnawaz
    May 13, 2012 at 4:55 pm

    no i am using this first time. before this i was using microsoft outlook. yes i receive massage ok.

  2. Oron
    May 12, 2012 at 10:39 pm

    Shahawas, we need more information. What error are you getting? Who is your email provider? Are you using POP3, IMAP or some other email protocol?

    • shahnawaz
      May 13, 2012 at 9:26 am

      i am getting this massage...The message could not be sent because the connection to SMTP server smtp.gmail.com timed out.

      • Oron
        May 13, 2012 at 3:20 pm

        OK, we're making progress! Has this set up ever worked before? Do you receive messages OK?

        • shahnawaz
          May 13, 2012 at 4:58 pm

          no i am using this first time , before this i was using microsoft outlook. and yes i receive massage ok....

        • Oron
          May 13, 2012 at 5:07 pm

          In that case, double check your SMTP settings. My guess is that you either forgot to enable SSL or to set the port to 993.
          Check the full list of SMTP settings at:

          https://support.google.com/mail/bin/answer.py?hl=en&answer=78799

        • Oron
          May 13, 2012 at 7:12 pm

          Just occurred to me your firewall may also cause be an issue. If the items mentioned below do not solve the problem, disable your firewall and try again. If this resolves the problem, you'll need to configure your firewall to let this traffic through.

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