How can I get rid of an error message when installing Joomla?

RJ August 21, 2011
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I get this error message when I try to install the sample data during Joomla installation:

Error: the XML response that was returned from the server cannot be processed.

How do I get rid of this error?

  1. RJ
    August 25, 2011 at 5:24 am

    I am installing joomla in windows...so permissions should not be a problem.....???

  2. Anonymous
    August 22, 2011 at 12:01 pm

    Before loading the installation/index.php wizard

    1. Install your web server, mysql and php components correctly! I won't cover this here... it was pretty easy in ubuntu linux with the apt-get utility

    2. Make sure all files are owned by the user that runs the webserver process
    Go to the web server root and chmod all files recursively
    cd /var/www/htdocs
    chown -R user:group joomla
    'user' is the webserver user: www-data on ubuntu, normally apache on other linuxes
    'group' is the primary group for the webserver user: www-data on ubuntu, apache on others

    The example assumes your web server root is in /var/www/htdocs and the joomla root directory for your site is in the sub directory joomla

    3. Do NOT rename the sample configuration.php-dist file to configuration.php, start without a configuration file in you joomla root

    4. Create a database and user in MySQL using the console
    create database joomla;
    grant all on joomla.* to 'joomla'@'localhost' identified by 'secretpassword';
    flush privileges;

    Start the installation wizard.

  3. RJ
    August 22, 2011 at 9:51 am

    Tried installing with default settings ,
    I am not installing ftp module , it is set to NO as default.
    Tried editing the sampledata.sql file as shown in the video still the problem remains....
    Still getting a heap of errors in both front end and back end...

  4. Jeffery Fabish
    August 22, 2011 at 8:27 am

    Did you change that Joomla database table prefix? Install with default settings. Make sure you have taken ownership of the directory which you are installing (i.e: chmod 777   Joomla)