I was told by an Apple employee that my iPhone software was corrupted and that I should restore my iPhone to its factory settings. He said that when prompted to restore from a backup to choose to set it up as a new phone, so as to prevent myself from restoring corrupted settings/files.
My issue here is that I want to keep my text messages. Once I’ve essentially wiped my iPhone and made it new – can I restore only my saved text messages?
I have located the file on my PC where my texts are saved from backups. Can I essentially copy that over to the new backup? Any other options?