How can I restore personal files backed up to CDs with HP software on Windows?

Olu September 25, 2010
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I had a problem with my HP 530 laptop. I was told to restore the laptop to the factory default. But before doing this I was told to save my files on CDs, which I did. However, after the restore I was unable to get my pictures and music from the CDs. How can I recover them please?

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  1. Anonymous
    September 26, 2010 at 1:07 pm
  2. Tina
    September 26, 2010 at 5:53 am

    Olu,

    can you please specify which software you used to backup your personal files to the CDs? Was this software from HP? What is the exact name of the software. Thank you.

    • Olu
      September 28, 2010 at 4:19 pm

      Thanks Tina. The software was from hp. I was only following the instructions. I shows 2 hands. Am not so sure i think its called "helping hands". Thanks