How can I remove a virus if all items in my Start Menu are missing?

Gina Casey March 9, 2012
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I think I got a really aggressive virus on my laptop. It ran a “system restore” and now it says the only way to fix it is to buy a program that costs $85! I don’t have the money to buy it. And all the options in my Start Menu are gone!

Btw, the last thing I clicked on before all hell broke loose was a link to this page from my Facebook. But I walked away from my computer for a couple minutes, so I’m not sure what popped at after I clicked on your link.

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