jemaima delapena asks:
I can’t send a message or post in my Facebook account. Every time I do it always says my account has limited access.
16 Answers -
FIDELIS
January 18, 2012Hello, Have you tried cleaning Cache and Cookies in your browser? Have you tried using a different browser to see if same thing happens?
yes, same results
January 23, 2012Hello, what operating system are you running? Have you been getting any redirects lately? for starters try running windows malicious software removal tool:
– if possible login with administrator privileges
– click on start
– type mrt in search box (if running XP, click on run and type same command)
– click on mrt entry and right click
– select run as administrator
– click on next in box that opens
– select full scan
– let scan finish
In whatever browser you are using, check for search engines installed. If there is a search engine you do not recognize, make sure to change to google, bing or another search engine you like. Disable/remove any search engines you do not recognized or you haven’t added.
Also make sure to check in add-ons/extensions. Delete any extension you haven’t installed.
Make sure to check your proxy settings. If there is a proxy selected and you haven’t set it that way, make sure to disable it by taking the checkmark off and select automatically detect settings
Also it would be a good idea to change password in your facebook account whenever possible. It could be that your account has been sending spam without you knowing it. Try to recover your account by using the security question.
http://www.facebook.com/help/?page=188199391227105
Also it is possible that some app you have installed have been sending spam and now you are paying for it. As soon as you can, try checking the apps you have installed.
Also you might want to try cleaning history, cookies, cache, etc, like you did before and then try to use your browser without any add-ons running.
January 23, 2012.. what is the best anti-virus to be used to prevent a malware?
July 25, 2012.. is malware is a virus from net?
. or its just an apps?
KayanTihsrah
January 19, 2012one more thing Facebook can never have a malware. It may be your computer that may contain a virus….. If so then use Microsoft security essential if u r using windows….and scan ur computer for virus…also do what FIDELIS has commented here clear the cache and cookies in your browser and try using Internet Explorer it always shows the light when one looses hope on the browsers they are working on!!
only my account give me signal to not to open my account……..other accounts do not shows such notice
July 19, 2012Wgbautista
January 19, 2012I can’t send a message or post in my Facebook account. Every time I do it always says my account has limited access.
Zoehott29
January 22, 2012I have try using a different browser and it did work. I have even tried several different computers and the malware notification only comes up when I
try to log in on my facebook account. Please help I have no clue what to do here.
Puratn dulabhai
January 23, 2012Notice from Facebook >For security reasons your account is temporarily locked
Your computer appears to be infected with a malware.
yes i do receive such notice
July 19, 2012Lee
January 25, 2012I would suggest scanning your computer for malware. It probably isn’t actually on your Facebook account (unless it’s a specific app that you allowed, but it doesn’t sound likely since you can’t send messages). Download and install MalwareBytes Anti-Malware (http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button) and run a quick scan. Make sure it cleans up anything it finds, and reboot your computer. Then try facebook again and see if it lets you. If it does, I’d still recommend using whatever anti-virus software you have installed to do some more scans just to make sure everything is cleaned up.
Guest
January 26, 2012Unless people have actually had this message they won’t know exactly what you mean. It DOES say that your facebook account might have malware, and you need to run a virus scan. You need to run your own computer anti virus scans. Although you won’t be able to post anything or email from that account for 24 hours. I know cos I have just had the same and I know I have not clicked on anything to give me malware as I don’t click on anything
.
It seems its a new security feature when they think there is suspicious activity. Playing games obviously now counts as suspicious activity…
Goromp8
January 27, 2012i get message your account temporarily locked by affected malware
Ed
January 29, 2012Facebook do this if they detected suspicious activity on your account that may be caused by a computer bot. It is not your Facebook account, rather it is most likely your computer that has a problem. I recommend SUPERAntiSpyware for this. Download the portable version, run it and then update before scanning. Hopefully it will remove the malicious program on your PC.
Here’s the download link: http://www.superantispyware.com/index.html
Anonymous
February 4, 2012Bitdefender Safego
http://www.bitdefender.com/media/html/facebook/safego/
Orlie_devera06
March 3, 2012How can I remove a malware or virus from my Facebook account?
kripa shrestha
May 15, 2012i cannot open my facebook account. it shows that my account is getting infected of malware. please do the needful!
thank you!
Follow the link below -
http://fbside.com/how-to-prevent-or-remove-facebook-malware/
May 16, 2012My facebook is temporarily locked for 5 days now I even changed my password and email but still i cant log in,it say that my computer might be infected with a virus and then when i click”continue” they offer me to download “microsoft security essentials” which i cant do cause that program wouldnt work in my PC so i did the scan with my own antivrus program,i cleaned the cache i did everything possible i could do and nothing helped,I think that microsoft them selves do that to people,I am always very cautious when accept apps I never click on anything suspicious,and beside if it was virus why then i have access to other accounts???
June 12, 2012Somebody help me please cause i am desperate,i have no idea or clue what to do anymore,i would appreciate any help!Thank you in advance
You can report to Facebook using following emails -
info@facebook.com
appeals@facebook.com
disabled@facebook.com
Did you tried accessing your account from other devices which you’d authorized to do so?
June 14, 2012Siri Valli Naidu
May 15, 2012my account always shows that “your account has limited access” so what i do now plz tell me the suggestion
https://www.facebook.com/help/warnings-and-disabled-accounts
clean your browser cookies
http://www.facebook.com/help/?page=185360664848864
Facebook Will Be Back Soon Error
http://www.facebook.com/help/contact/?id=287306364658247
Facebook is making an improvement to the database that your account is stored on. During this time, you will not be able to gain access to your account. In most instances, this maintenance will last only a few hours.
May 15, 2012How to prevent or remove Facebook Malware -
http://fbside.com/how-to-prevent-or-remove-facebook-malware/
May 16, 2012raj thakur
July 14, 2012dowloaded software affect my faceook acc. showig me uauthorised, what is effective solutio
rabi gul
July 19, 2012i ddnt found ans. of how to remove malwarre from my facebook`s account
D.PREM KUMAR
August 11, 2012my p.c is effected with some malware virus.. .n my F.B. has been blocked since couple of months… .so how do i repair it.. .suggest me any antivirus solution.. .to erase it.. .so that i can reopen ma fb account… .
If you still need help with this, I recommend posting a new question. As you see, questions posted within old comment threads don’t receive a quick response. Questions posted to the Answers front page, however, typically receive a response within a few hours. Good luck!
August 21, 2012