Why can I not see properties for my USB sticks in Windows 7 Ultimate?

Mihai Triboi August 4, 2012
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When I right click on any of my USB sticks plugged in, I get a “Windows Explorer has stopped working” error. I can format USB sticks from tools like USB/DVD Download Tool and LinuxLive USB Creator, but can’t even enter properties for them by right clicking on them in Windows (Windows Explorer stops working, then restarts with all explorer windows closed when I do so). I can browse their content in Windows Explorer though.

Tried doing so: Run cmd as Admin. Enter “cfs /scannow”. Result: No integrity violations.

(First I thought it’s the stick that’s broken(Transcend JetFlash 4GB), then tried another one(SanDisk Cruzer 8 GB) and got the same dead explorer.exe, guess they can’t be both broken)

Please help, I want to scan my USB sticks and format them using Windows tools. What could be the reason for this? Please guys, tell me what can I do to fix this?

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  1. Mihai Triboi
    August 5, 2012 at 8:37 pm

    Thanks guys. Scanned my PC with Bitdefender Internet Security 2012 and Kaspersky PURE, and it's clean. Looks like drivers are the main problem.

  2. Rishabh Sharma
    August 5, 2012 at 9:21 am

    Check for viruses

  3. George Monroe
    August 4, 2012 at 11:16 pm

    http://gparted.sourceforge.net/
    have you updated all your machines firmware lately and run a full virus scan?

  4. ha14
    August 4, 2012 at 6:54 pm

    perhaps this microsoft solution can help
    http://windows.microsoft.com/en-US/windows-vista/Tips-for-solving-problems-with-USB-devices

    go to your device manager while the USB key is connected, search for your USB find the driver right click on it and choose uninstall then reboot and let windows to install clean driver.

    • Mihai Triboi
      August 4, 2012 at 7:41 pm

      Your advice (”go to your device manager while the USB key is connected, search for your USB find the driver right click on it and choose uninstall then reboot and let windows to install clean driver.”) fixed the problem. Still wondering how could I not try this at first time... so simple...

      Thank you very much ha14.