My laptop recently had a virus. I took it to a technician and he asked for the Toshiba Restore Disk, which I gave him. All he did then was to use the disk and take the computer back to where it was 4 years ago, all of my information was lost.
I could have done this myself and saved $150.00. I thought technicians could “clean” a virus infected computer, is this not so? Thank you!