Nov092011

Why does a pop-up appear when I try to watch video?

cindy asks:

When I watch a video a little box pops up and says that Adobe Flash Player wants the site to store stuff on my PC. I click no all the time, but it appears with every video and sometimes even when I click no it doesn’t go away.



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8 Answers -

0 votes

Jeff Fabish

November 9, 2011

That’s a little vague, can you give me the exact message? Why can’t you store the flash data?

0 votes

FIDELIS

November 9, 2011

Hello, what browser are you using?  Is it Chrome? 

0 votes

Jay

November 9, 2011

does it happens on any particular site or when playing all the videos on any sites ? if the  site is the problem then search videos elsewhere.
Can you explain more ?
is your flash updated ? http://get.adobe.com/flashplayer
may be it wants to store flash cookies, if you allow them, the prompt may stop appearing, else as I said use another site, if it is the only site troubling you.

0 votes

Anonymous

November 9, 2011
Helen

These didn’t work

April 5, 2012
ha14

perhaps your pc is infected by somekind of plugin that was installed by a soft or malware. Boot to safe mode and scan your pc with malwarebyte antimalware, superantispyware, clamwin portable.

install revouninstaller free version, open it and see you can find something strange there like a hidden toolbar, unwanted soft.

April 5, 2012
0 votes

Aibek

November 12, 2011

Hi Cindy,

Were you able to resolve the issue using the suggestions above? Are you still seeing that pop-up everytime when trying to play the video? Let us know.

0 votes

mal

February 10, 2012

same probably as cindy  need to get this thing out of my system-help
                   thanks in advance
                                 mal

Jay.0

ok, I think, I got it this time,

This pop up is displayed when the player needs more space to play the video.
Is it the same question, that you both see ?
http://www.macromedia.com/support/documentation/en/flashplayer/help/help06.html

Read the page to clear all your doubts.

I will say, click accept , or search the video on youtube.
or use google video search, if you do not want to accept.

February 10, 2012
0 votes

Helen

April 5, 2012

Mine does that too, Grrrrr……, it’s so annoying!  I hope someone knows how to get it off.  I tried uninstalling and reinstalling my Adobe.  I tried doing a full antivirus and malware scan on my computer.  Still won’t go away!  Mine happens on Firefox and Chrome.  Explorer too I think.

ha14

use revouninstaller to see if you installed a strange toolbar, or a program that is bundled with freeware for instance.

April 5, 2012
0 votes

Foogly

June 29, 2012

Right click on the videos you watch and click on global settings, (this solution may only be on chrome users) and click on the setting you want. Allow sites to store info on your comp. (automatically allows the video to store info on your computer without the hassle of annoying pop-ups, has a security risk though) Ask me if new sites want to store info on your comp. (your current option) and finally, block all sites from storing info on my computer. (i guess you know what this means by the looks of it, but also it might disrupt the function of some sites you go on that needs to collect data from you)

Hope this helped! :)