Why do some Plex videos freeze?

Anonymous May 13, 2014
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I also am having difficulties with playback in Plex some videos; but not all videos freeze ( and refuse access or continuing from where it stopped). Is it Plex or some other issue? I wish I could just play stuff directly from my server on to my TV?

  1. Jan F
    May 13, 2014 at 9:14 am

    Try playing the effected videos in VLC or another video player. If they cause issues there it is the video file. You can also check the effected videos using GSpot and/or VideoInspector.
    http://www.headbands.com/gspot/
    http://www.kcsoftwares.com/index.php?vtb

    If the videos are fine it's probably something on the end of Plex. Make sure the video formats/codecs are fully supported by Plex. Try changing the transcoding options of Plex. If the videos are HD or at least high bitrate or large file size check the activity of the Plex server system if it can keep up.

    Playing directly on the TV really depends on it's capabilities.
    Some newer Smart TVs already have a Plex client built in or available for download. Those can access the Plex server directly.
    Plex also offers DLNA so any DLNA capable TV, DVD or BD player should be able to access the videos too. If this is the method you are using keep in mind that Plex will not perform any transcoding this way so the video files have to be supported by your device directly.

    If you are using a computer connected to the TV keep in mind that Plex has two parts, the Plex Media Server and the Plex Home Theater app. Depending on your systems capabilities it might work better having both on the same or separate devices.

  2. Hovsep A
    May 13, 2014 at 9:09 am