We have been using PaperPort since before it recognized .pdf files. We use it to organize and edit volumes of genealogy files and pictures. Recently, we upgraded to version 12 (yes, we downloaded 12.1 also) and ran into a plethora of problems. So, I removed ver. 12.1 and installed ver. 11, which worked perfectly before the computer was rebuilt & ver. 12 installed.
Now, .pdf files that are perfectly fine when being edited are unusable when they are opened the next time. The image is corrupted, showing shades of gray instead of text. The thumbnail is so small you have trouble even clicking on it. And our Canon Lide 90 scanner won’t work anymore, either!
My next step is to download the special uninstall program for ver. 12 to make sure I got rid of it all.
Any one have this type of problem or have any ideas what to do about it?