Why does Office on my new Windows 7 laptop need a product key?

Sweety Cat November 8, 2011
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I bought a new laptop with Windows 7. Office 2007 is already installed. When I try to open it, it says I need to enter my product key, but otherwise opens with limited functionality. I don’t have a key. What can I do?

  1. FIDELIS
    November 9, 2011 at 8:30 am

    Hello, the reason that your office installation asks you for a license key is because most of the office package installed in a new system are only a trial for a limited number of uses.  In order for you to get the full office package you need to buy a license and/or uninstall it when the trial is over.  Check your documentation and the specifications for the laptop and it should say that you have the office trial....not a full version.  The only times I have seen a full office version is when the client ask for it to be installed when computer is bought.  To get the Microsoft answer you can visit the following link:

    http://answers.microsoft.com/en-us/office/forum/office_2007-word/i-have-a-new-laptop-and-microsoft-office-asks-me/c56e12d6-6957-e011-8dfc-68b599b31bf5?msgId=2d50006e-6a57-e011-8dfc-68b599b31bf5

    Now, if you laptop came with a full version of office installed, you can do as the other commenter said and there should be a license key somewhere in the documentation.

    • Aibek
      November 12, 2011 at 11:20 am

      exactly! In the last 3 years i bought two laptops and both came with a trial version of the Office and few other triel programs like Norton Security. I usually instantly uninstall them and get free alternatives that you can check out our Best Windows Software page.

      http://www.makeuseof.com/pages/best-windows-software

  2. Jay
    November 9, 2011 at 2:14 am

    pre-installed key can be somewhere on the laptop, check below the battery, check any stickers.or

    use a key finder.

    http://www.klinzmann.name/licensecrawler.htm

  3. Ryan Dube
    November 9, 2011 at 12:59 am

    I believe that new laptops are typically shipped with the product code for the software inside the paperwork that comes with the computer. I would search through the paperwork and look for the Microsoft license document for the Office software. If you can't find it, I highly suggest you contact the manufacturer, or the retailer where you bought the PC. If it was advertised as coming with Office, you sure should get the license.