My Networked Printer is not usable under Windows 7.

Steve February 5, 2010
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I have an HP Photosmart C6380 connected to my home network via a Belkin N+ wireless router. After several reinstalls I cannot get Win 7 to recognize the printer’s address. Any ideas?

  1. Taty
    February 26, 2010 at 5:52 am

    Hi Steve
    The question is, is there a driver for your printer for Windows 7? I have found that depending on how old they are, many printers just don't communicate with windows 7. Keep checking the company's website. Some are just catching up now.

  2. Steve Campbell
    February 26, 2010 at 1:42 am

    Try going to HP's Support & Drivers section here:

    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3560280&lc=en&cc=us&dlc=en&lang=en&cc=us&submit=Go%20%BB

    Select your operating system and install the latest drivers on your computer so your new Windows 7 can recognize it.

    Then try going to 'Add new printer' and see if it finds your HP on the network.