Colby Edrington

Why are movies not playing correctly from my WD Passport hard drive?

20 Feb 2012
Windows 7
Chrome 17
20 Feb 2012 | Windows 7 | Chrome 17

I watch movies and TV shows on my external hard drive through my Samsung Blu-ray player, but the videos don’t play properly. Sometimes the pictures are distorted and the audio falls out of sync with the picture. Until I pause the video and play it again, then it corrects itself for 15 minutes, but the problem repeats.

The video files are high definition in .mkv. Am I using the wrong format? Do I need to reformat my hard drive? Can anyone help?