Jul272012

Why won’t my media or music files show up on my Sony BDV-E780W player?

nick pappas asks:

Why will my files not show up when plugging in my external hard drive? It’s a 500 GB IOmega and it is recognized by my player which is a Sony BDV-E780W Blu-ray player. The hard drive is detected, but when I click on the folders to play, it says no playable files.

I have files in several formats, some in xvid, some in avi, and most in mp3. And my external hard drive is formatted to NTFS, which is supposed to be readable for my Blu-ray player from what I have read.

Any help would be greatly appreciated. Thank you.


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2 Answers -

0 votes

UD98

July 27, 2012

NTFS? No. Try a different file system because NTFS is for WINDOWS PCs.

James Bruce

Nope, you’re wrong. “File System (FAT32, NTFS, exFAT) (FAT32, NTFS)”

August 1, 2012
0 votes

Elijah Swartz

July 28, 2012

It is possible that the video formats you are trying to play isn’t supported by the player. Since you stated that you can browse the folders, that would indicate that your device can read the NTFS filesystem as you said it would. This help page shows all of the formats supported by the device.
http://esupport.sony.com/US/perl/support-info.pl?info_id=959&mdl=BDVE780W
You were trying to play an unsupported format? Right on that page it says that not all files are guaranteed to play. That may be the source of the issue. If that is the case, you will have to convert them into a format that the device supports.

You could also try do a firmware upgrade for your device. It may increase functionality to the device.That can be found here.
http://esupport.sony.com/US/p/model-home.pl?mdl=BDVE780W&template_id=1&region_id=1&tab=download#/downloadTab

Daniel Boyd

To expand on this excellent post, I want to mention explicitly that even though the Blu-Ray player plays “mp3″ files doesn’t mean that it can play all “mp3″ files. I have seen players have problems with files that were compressed with variable bit rates instead of constant bit rates.

Ditto on the video formats – that .avi file may use a codec that is not supported by the the Blu-Ray player – in that case you can only hope that a firmware update corrects this or go through the trouble of re-encoding the files.

July 31, 2012