Jun292012

Why doesn’t Mac Mail properly delete emails from my POP email account?

Robyn Wilkes asks:

I have an exchange account and an AOL account that are popped over to MacMail. Emails that come through on the exchange account (my work account) will not delete. I am swimming in emails! In the past, they just wouldn’t delete when I was on the server at work, but I could delete them once I got home on my own server. Now, everything is reappearing!


Browser: Safari 5.1.7
System: Mac
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2 Answers -

0 votes

Mike

June 29, 2012

What Mac OS X version are you running?
What version is the Exchange server?
Do you retrieve the Exchange emails via POP, IMAP or Web Services (setup as an Exchange account)?

0 votes

James Bruce

July 1, 2012

Check the account settings: you have “leave a copy of message on server” enabled. Disable that.