I am a Equity Trader and have a website for the same.
We handle a number of clients each day, through phone or face-to-face and at peak hours the process becomes quite hectic. So, to ease the process we have been looking for a chat software for our website. We have searched out many softwares, but we are still in dilemma, which one to choose. Customer information security is our main focus. The business requires a lot of things, sharing of docs, account numbers, and monetary transactions. So, we would like to have some recommendations for some safe and secure chat software for our business.