Why does the LED on my HTC Desire HD A9191 not work?

January 4, 2014
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The LED flash on my HTC Desire HD A9191 does not work in camera or flashlight mode. Can this be fixed?

  1. colbee
    January 6, 2014 at 4:54 pm

    Hovsep A, Thanks for your advice. Unfortunately the androidforums comment refers to the Desire rather than the Desire HD which has a different battery entry system. The disassembly video again does not refer to the HD and is in any case beyond my meagre talents.
    I tried a factory reset but it made no difference. I had an online chat with someone from HTC who said I would need to send the phone to them; then they would email me a quote for repair. If I declined the quote it would cost £25 + vat to have the phone returned. Also, if the phone has been unlocked (it has) I would have to provide documentary proof of it from the original network, otherwise the phone would be returned in a locked condition. Which brings me to this forum!
    Thanks again.

  2. Hovsep A
    January 6, 2014 at 3:49 pm

    well if it is hardware proble then you have to get in touch with appropriate service, other than this you can try to update firmware or even hard reset (just do backup files first)

    check the last comment
    http://androidforums.com/desire-support-troubleshooting/668221-htc-desire-camera-not-working.html
    HTC Desire Disassembly Video
    http://www.youtube.com/watch?v=sXZqIjtFoAU